Agentic Payments and Commerce: Emerging Governance and Regulatory Challenges

Download the Concept Paper

This concept paper documents how AI agents change the way decisions are made and acted upon in payments and commerce.

With reference to typical consumer workflows, it asks: who is acting, under what authority, and who holds the information needed to verify those actions?

These questions provide a framework for discussing how to establish accountability and allocate liability when harm occurs.

The paper concludes by previewing implications for regulation and supervision.

Authors

  • Jonathan Middleton, Technology Policy Lead, Financial Innovation for Impact

  • Hugo Coelho, Director of Policy & Advisory, Financial Innovation for Impact

  • Bryan Zhang, Executive Chair, Financial Innovation for Impact & C:\>DIR Co-Creator

Acknowledgement

C:\>DIR and the Research Team would like to thank Ant International for their kind support that made this report possible.